Your privacy matters to us. Learn how Sternic collects, protects, and uses your information.
Sternic Pvt. Ltd. will occasionally update its privacy statement to reflect company and customer feedback. We encourage you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about our policy, you should first contact us. Your privacy is important to us. This privacy policy is designed to inform you of what information Sternic Pvt. Ltd. collects, why we collect such information and how we use the information we collect.
Your transaction history and the information you provide to us voluntarily on our site is stored in our customer database along with the customer information received from other sources. Some of the information we solicit, such as e-mail addresses, is voluntary, while much of it is required in order to fulfill your order properly. In addition to fulfilling your orders, we use the information that you provide for purposes such as responding to your requests, customizing future shopping and improving our services.
As is common practice, we may occasionally share your personal information with companies we work with to assist us in providing existing and greater services to our customers. Our site presently does not store your credit card information, and any of your credit card information that may be stored in other Sternic Pvt. Ltd. systems are protected by firewalls. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
In general, you can browse our website without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, billing or other physical address; an email address; phone number or other contact information. When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.
As a policy, Sternic Pvt. Ltd. does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so. Please note that we have the ability to retain any data that you provide on this website, even if you do not complete your registration or transaction by clicking “Register,” “Submit,” or any similar Action Link. Your contact information (for example, your email address) may be used to contact you a single time with a special offer or to provide sales assistance. By using this website you are agreeing to these terms.
We may collect information that can identify you ("personal information"), such as your name and e-mail address, (i) when you (or other customers) provide it to us when using our Services, or (ii) from other Sternic Pvt. Ltd. businesses, from our business partners, or from other third parties. We may combine the personal information that we receive from different sources. We do not knowingly collect personal information from children under the age of 13. Should we ever do so, we will comply with the Children's Online Privacy Protection Act.
We collect the e-mail addresses of those who communicate with us via e-mail and those who voluntarily include their e-mail addresses when ordering online. We may also collect your e-mail address if you provide it in the process of completing survey information or registering for online contests or sweepstakes. We cannot obtain your e-mail address unless you voluntarily provide it to us, or we obtain it from a service company that has confirmed your willingness to distribute it. Our web server recognizes the computer's Internet Protocol (IP) address, but not the e-mail address, for each visitor to our home page.
Contest registrations may involve sharing your e-mail address with our promotional co-sponsors -- please see the specific contest rules & regulations for details. Additionally, if you submit your e-mail address to Sternic Pvt. Ltd. as part of a transaction originating with one of the companies we do business, the e-mail address may be shared by both (Sternic Pvt. Ltd. ), and the company we do business with. So therefore please see the specific privacy policy, accessible from the other company's site, for details..
Other than the exceptions noted above, Sternic Pvt. Ltd. will not sell, share or otherwise distribute your e-mail address. Any e-mail address supplied directly to Sternic Pvt. Ltd. with respect to online orders, phone order, and requests for other information will remain in the sole possession of Sternic Pvt. Ltd.
If you provide Sternic Pvt. Ltd. with personally identifiable information, this information may be used to communicate to you information regarding Sternic Pvt. Ltd. and its services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our website’s content, layout and services. These uses improve and customize our interactions with you to better meet your needs. If you do not want to receive communications from Sternic Pvt. Ltd. you may elect to opt-out of receiving such communications; please see the “Choice/Opt-Out” section below for more information.
We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, website content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users’ demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our website and our marketing programs.
We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: web hosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Sternic Pvt. Ltd. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.
We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: web hosting companies, fulfillment companies (e.g., companies that fulfill product orders), jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Sternic Pvt. Ltd. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.
Sternic Private Limited collects and maintains personally identifiable information from users who interact with our platform and services. This may include your name, email address, phone number, company information, and other details voluntarily submitted through our site.
We may occasionally conduct promotional campaigns, surveys, or contests. Information collected may include email addresses, contact details, and survey responses.
Our website may use cookies and tracking technologies to improve user experience, maintain sessions, and analyze website usage. Cookies help deliver relevant content and optimize platform performance.
We may automatically collect non-personal information such as IP addresses, browser details, and domain names to improve website performance and analytics.
Sternic does not knowingly collect personal information from children under the age of 13 except where legally required.
Information collected through our website is used to improve services, communicate with users, provide support, and deliver a better customer experience.
We may send service updates, offers, notifications, and account information through email communications. Users may opt out at any time.
Survey responses help us improve services, customer experience, and future promotional campaigns.
Cookies and analytics technologies help us understand user behavior, website performance, and content effectiveness.
Domain and browsing information may be aggregated for website analytics and optimization purposes.
Information from children under 13 is never used for promotional or marketing purposes.
Sternic may disclose information when required by law, legal process, or governmental authorities.
Sternic Private Limited maintains strict physical, electronic, and procedural safeguards to protect personal information from unauthorized access, misuse, or disclosure. While we implement strong security practices, no online platform can guarantee absolute protection against unauthorized access.
We will try our level best to offer quality services that match our clients.
If you are not fully satisfied with Sternic Pvt. Ltd. services, you may discontinue the services by sending an email notice prior to 30 days. However, refunds are not applicable in cases of service discontinuation.
You can contact us anytime at info@sternic.com to request service discontinuation.
Domain registration, domain transfer, and other domain-related services are completely non-refundable once purchased.
There are no refunds on dedicated servers, administrative charges, installation fees for custom software, or domain purchases.
Taxes and government charges are non-refundable as they are deposited directly with authorities.
Services purchased under promotional offers, discount campaigns, or special occasions are not eligible for cancellation or refund.
Sternic Pvt. Ltd. reserves the right to cancel accounts or services at any time without prior notice or refund.